Guides
Online Safety Act guides for small operators
Straight answers to the questions that actually come up when you run a forum, an app, a marketplace or a community — written for people without a compliance team, and cited to Ofcom or GOV.UK throughout.
Does the Online Safety Act apply to my SaaS app?
How to tell whether your SaaS product is in scope of the UK Online Safety Act — the user-to-user test, the UK link, and what to check next.
Read the guide →Online Safety Act risk assessment for a small forum
What the illegal-content risk assessment means for a small forum or community, and how to start preparing the records Ofcom expects.
Read the guide →The Online Safety Act complaints procedure requirement
What a well-run complaints procedure looks like under the Online Safety Act, and what small services need to record.
Read the guide →Online Safety Act record-keeping requirements
Which records the Online Safety Act expects you to keep, how long, and how small operators can keep them without a compliance team.
Read the guide →The Online Safety Act for agencies with client sites
If you build or run sites for clients, who holds the Online Safety Act duties — you or the client — and how to make that clear.
Read the guide →Online Safety Act annual review requirement
When you need to review your Online Safety Act risk assessment and records, and how to keep the review light but defensible.
Read the guide →General guidance to help you prepare — not legal advice, and following it does not make you “compliant”.
Not sure which of these applies to you?
The free scope checker asks seven plain-English questions and gives you a cited verdict — and tells you which duties would typically follow.